The Role: Business Analyst - Support
The Team: Our Digital Technology Services (DTS) and Technology Strategy Governance (TSG) team enables a culture & mindset of Client-First & Architecture-First with a focus on delivering value through disciplined program delivery. Continuing to improve our cyber posture, service resiliency, employee productivity, innovation & overall employee engagement. Sitting within the CIO organization, DTS and TSG are enterprise shared services enabling people, functions, and divisions by providing secure, reliable, and seamless solutions to customers and our people. We take a community approach in making decisions in partnership with stakeholders who are consumers of our services, with the belief that technology allows people to do their best work.
In this role, you will be working with a team of enthusiastic members supporting our Salesforce and OTC technical solutions and guiding our business partners & end users with industry best practices, solution design, & creating long term value to our customers.
The Impact: By providing best-in-class technical support for our all of our enterprise-wide Salesforce Production instances, you will be ensuring our internal teams can effectively manage their workflows and complete critical functions across multiple divisions and departments. Your role would have a high impact as you will be investigating and diagnosing technical issues. The data you provide will be used by our scrum teams in their resolutions.
What’s in it for you: This role is an exciting opportunity in a fast-paced work environment as a member of our C&MT Learning and Development Program. Through this role you will have exposure to global business leaders, continued growth and development opportunities, and the opportunity to join a forward thinking, nimble and People First organization.
Responsibilities:
What We’re Looking For:
Preferred Qualification:
Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
Grade/Level (relevant for internal applicants only): 8
The Location: Islamabad – Pakistan
About Company Statement:
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
#LI-USA
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.
-----------------------------------------------------------
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.