Data Steward, Commercial Data Governance 

The Role: Data Steward, Commercial Data Governance 

Data Stewardship is the process of managing information necessary to support the business and assuring data collected and produced is accessible and useable for decision-making and activity monitoring. Stewardship delivers functional business and data analysis capabilities driving requirements necessary for the development of internal and external applications and reporting. It addresses data collection synchronization, data accessibility, data availability, and data flexibility in a systematic manner for all data collected, used, and distributed by the business. Partnering with the Information Technology and other related Data Services teams to leverage technical advancements to improve data management capabilities. This group may also support other functional teams (including internal Compliance & Control teams) with data research & analysis for regulators and other internal business stakeholders globally. 

The Team: Our team governs processes and controls to ensure the highest quality internal client data that is trusted, timely, accurate, and consistent. The team consists of highly trained and motivated professionals on our tools, processes, and workflows who strive to deliver a superior client experience and includes overseeing every aspect of the data lifecycle: creating, preparing, using, storing, archiving, and deleting data, in accordance with an organization’s established data governance principles for promoting data quality and integrity. You will closely coordinate with teams such as client buying experience, CRM Operations, Order Management, Fulfillment, Marketing and Finance teams to ensure effective data governance reporting and analytics.  

Impact: Our internal client data is used by stakeholders in Finance, Commercial (Sales and Marketing), OTC and Product management teams for key business decisions so making sure we are providing timely and accurate data that is trusted by our users is critical. This role will be responsible for data analysis, reporting and aligning data quality procedures and protocols.

What’s in it for you?  

• Work with a team of highly skilled and motivated individuals across multiple site offices. 

• Growth and development opportunities. 

• Interaction with various internal partners across the global organization. 

• Learn, adopt, and implement data governance best practices that impact positively across commercial value stream. 

• Opportunity to interact and present to senior stakeholders in the organization and executing on high impact tasks and projects. 

Responsibilities 

• Provides advanced data/operations support for a range of research activities. 

• Provides advanced support to data corrections, audits, and sizing/reporting. 

• Has an in-depth understanding of datasets and the downstream workflow and application in adherence with guidelines and policies. Participates in release testing and workflow enhancements. 

• Monitors and analyzes multiple markets/industries and sources and prepares more complex reports that support business needs. 

• Works closely with project teams to plan and implement process and operational changes across businesses. 

• Designs new process guidelines, writes business procedures and training materials, and leads implementation plans and stakeholder communications. 

• Facilitates business governance team across assigned business/region for workflow systems with a focus on managing process and functionality improvements. 

• Assists in tracking quantitative and qualitative metrics to measure process and/or content quality. Provides fact-based interpretation and analysis of findings and knowledge-based recommendations to management. 

• Have strong understanding of quality practices and identify any deviations in the processes that lead to bad data. 

• Support the analysis, planning, design, implementation, and evaluation of data issues to lead corrections and preventions. 

Functional and Business Knowledge 

• Applies general knowledge of operations principles and theories developed through experience to best complete assignments. 

• Intermediate Knowledge of process engineering and six sigma methodology. 

Problem Solving: Identifies and solves problems in operational processes and analyzes possible solutions using standard procedures. 

Interactions: Works within own team; may interact with other related teams. Works with businesses to understand and improve processes and procedures. 

Typical Scope and Impact: Impacts the quality of operations support and effectiveness of own team. 

What We’re Looking For:   

We are looking for a smart professional who possesses learning aptitude and a growth mindset. A result-oriented individual who takes action to solve business problems and interested in learning the overall processes and data quality strategies. A self-starter who enjoys managing their own time and tasks; Ability to communicate and collaborate with colleagues at all levels of the organization. 

Basic Qualification 

• Bachelor's degree required; advanced degree preferred. 

• 5-7 years of relevant experience. 

• Ability to effectively communicate technical concepts, findings & recommendations to Senior Leadership, Line Management & Peers. 

• Aptitude for information gathering, particularly asking appropriately focused questions, and continuing with logical, subsequent questions. 

• Deep knowledge of the operational area they are responsible for, including understanding processes, rules, and requirements. As well as functional understanding, a knowledge of the data flows and data sources will be important. 

• Possess strong problem-solving skills and the ability to develop and implement innovative solutions for resolving operational and financial problems. 

• Demonstrate investigative research and analytical capabilities necessary to leadership team with accurate and insightful interpretation of information. 

• Keenness to explore new tools and be self-driven to acquire knowledge about those to solve existing problems. 

• Proficiency with MS Office Suite of tools (Including the Visio). 

• Strong negotiation skills. 

• Strong knowledge of large data manipulation skills. 

• Ability to work independently and as a fully contributing member of a team. 

• Ability to multi-task, work under pressure and meet tight deadlines. 

• Excellent communication skills, both written and oral with the ability to create clear requirements, specifications, and documentation. 

Preferred Qualification 

• Data extraction capabilities like SQL/SOQL would be a bonus. 

• Project/Program Management (relevant certification and/or experience preferred). 

• Preference will be given to candidates who have experience working with Commercial/Sales and Order to Cash teams and systems. 

• Experience of working with Scrum teams in an Agile environment. 

Grade Level: 10 

Location: The role will be located in Pakistan, India, or Philippines. 

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.