یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Representative

SpyreSync

ستمبر ۰٦, ۲۰۲۲ شائع ہوئی 252 نے دیکھا

PKR. 15,000 - 25,000/Month

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.·
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.

Call Center Representative Requirements:·

High school diploma or equivalent.·
More education or experience may be preferred.·
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.·
Understanding of company products, services, and policies.·
Proficiency with computers, especially with CRM software, and strong typing skills.·
Ability to ask prying questions and diffuse tense situations.·
Strong time management and decision making skills.·
Adaptability and accountability.·
Fluency in multiple languages may be desired.·
Educational Background with IT is plus

مہارتیں

Lead Generation Skills Client Acquisition

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

New Garden Town, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

تجربہ:

غیر تجربہ کار - ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۰۷, ۲۰۲۲

تاریخِ اِشاعت:

ستمبر ۰٦, ۲۰۲۲

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

SpyreSync

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

p• Headhunting. • Responsible for effective and fast recruitment processes both internally and externally for all level of positions. • Recruitment tools (LinkedIn, HR Forums, and Job Boards etc.) • Executing pre-screening and/or phone/face to face interviews. • Providing support in assessment process. • Coordination with universities to execute on-campus recruitment activities. HR Operations: • Ensuring that all relevant details are added to the HR database and circulated to the relevant persons. • Ensuring that employees’ leave and attendance record is properly maintained in implemented system TimeTrax. • Ensuring that company-wide implemented HR systems are accurate and updated all the time. • Updating and maintaining employees’ personal files all the time. • Updating and maintaining documented HR Processes. • Ensuring that employee contracts/confirmations are reviewed and processed in a timely manner in HR Suite. • Coordinating with Manager Finance to ensure that employees have insurance coverage and that EOBI and other government dues are being paid on their behalf. • Coordinating employee orientationinitiation into the company. • Conducting exit interviews of employees leaving the company. • Preparing monthly management reports on HR function in the company. • Maintaining statistics related to employee recruitment and turnover function in the company. • Observing and reporting the security breaches within the workplace. • Any other task assigned by the Manager/p