Consultant

HIRING CONSULTANT to Modify & Update of Referral Pathways/Directories

Background Information:

Strengthening Participatory Organization (SPO) is a rights and responsibilities-based organization serving to improve the well-being of communities and citizens of Pakistan by creating their awareness to basic rights and ensuring their access to those rights. We envision “a democratic, socially just and ecologically sustainable society” with a mission to support and strengthen disadvantaged communities and public interest institutions for sustainable development.

Over the last 25 years, SPO has grown into a leading Pakistani civil society organization with a broad programmatic portfolio that includes Social and Economic Development including Health, Education and Water and Hygiene, Climate Change Adaptation, Cultural Diversity and Tourism Promotion and Digital Knowledge Transformation.

SPO is implementing a project on “Mental Health & Psycho-Social Support (MHPSS)” in District Quetta and Karachi East. The aim of the project is to provide psycho-social support to the communities and survivors of COVID-19. It is also envisioning to setup a community based protection monitoring mechanism and two-way communication digital and non-digital hub to maximize the awareness regarding Covid-19 and connect people with the direct service providers with the community.

Purpose of Consultancy

·       The purpose of this consultancy is to modify and update existing referral directory.

·       The existing directory is aimed to provide quick link and contact details to people in need for seeking support in terms of Rehabilitation, Protection, VAW/GBV, Child Sexual Abuse, People with Disabilities (PWDs) and Transgender at provincial level KP.

·       The referral pathways/directories will entail consensual, shareable and publishable information in regards to protection services from concerned departments/organization, public or private stakeholders are offering to respond to multifaceted impact of Covid-19.

·       The mapping of services will be exhaustive and not limited to only medical emergency services.

·       Update mapping of services provided by media, hospitals, police services, Women Development Department, Social Welfare Department, NGOs, INGOs, PDMAs and DDMAs to aforementioned segments of society.

·       The entire services mapping exercise will include development of tool which will comprise of seeking information on which (type), where (geographical coverage), how (process/procedures, time duration and contact details.

·       The referral pathways directories will support effective and efficient collaboration among the multiple service providers in District Peshawar.

·       The consultant will extensively coordinate with Regional Coordinator, Consultant will conduct meetings with service providers, field interviews, and collate existing referral practices either in person and/or remotely whichever mode is convenient.  SPO will assist the consultant in execution of the assignment as per need.

·       The written consent of service providers is mandatory requirement to include their information in the directories.

·       The produced directories will be handed over by SPO to the concerned departments for their response and communities so they can reach out to respective departments/access services when they are in need

Scope of Work & Deliverables:

The consultant will be required to perform the following tasks;

I.        Inception meeting with regional team of SPO to deliberate on scope of work, lay out of the directory, and drafting and review of existing research tools

II.      Submission of an inception report containing the methodologies considering the COVID-19 context along with a detailed work plan;

III.    Desk review of existing service directories and referral mechanisms in Pakistan, especially in the context of Khyber Pakhtunkhwa

IV.    To modify and update referral pathway directories in District Peshawar

V.      In addition to the national referral guideline, there will be a set of recommendations for service improvement based on the gaps identified during the service mapping and the developed referral protocol

VI.    The consultant will visit concerned departments, organizations and other service providers working on COVID-19 pandemic for the collection of information and consent to incorporate their offered services in referral pathways/ directories

VII.  The consultant will hold meetings with the concerned stakeholders for the preparation of referral pathway/directory.

VIII.       Share the draft version of directory for approval to SPO by 25th July 2021 and modify & update final version of directory by 30th July for printing.

Applicant Requirements

The applicant has to share a proposal on or before June 17 2021 (Thursday) COB, including the following;

• Technical and Financial Proposals
• Capability statement
• Research Methodology and Approaches
• Gantt chart with mentioning a fixed delivery date and fixed delivery time.

Please note: Email address for proposal submission will be shared through rozee.pk

Please Note: Candidate who tries to influence the recruitment process will be automatically disqualified. Women and minority candidates are particularly encouraged to apply. Ready to work immediately. SPO strongly prohibits Sexual Exploitation and Abuse (SEA), accordingly; candidate background and reference check will be conducted.