1. Draft quality assurance policies and procedures
2. Interpret and implement quality assurance standards
3. Evaluate adequacy of quality assurance standards
4. Devise sampling procedures and directions for recording and reporting quality data
5. Review the implementation and efficiency of quality and inspection systems
6. Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
7. Document internal audits and other quality assurance activities
8. Investigate customer complaints and non-conformance issues Collect and compile statistical quality data
9. Prepare reports to communicate outcomes of quality activities
10. Devise procedures to inspect and report quality issues Appraise customers’ requirements and make sure they are satisfied
11. Report all malfunctions to production executives to ensure immediate action
12. Facilitate proactive solutions by collecting and analyzing quality data
13. Review current standards and policies
14. Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
15. Test current products and identifying deficiencies
16. Suggest solutions to identified product problems 17. Investigate product quality in order to make improvements to achieve better customer satisfaction
18. Plan, create and manage the overall Quality Planning strategy
19. Collaborate with the Product Development team to ensure consistent project execution20.Identify quality assurance process bottleneck and suggest actions for improvement
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