Objective:
This job entails customer interaction in an inbound & outbound contact centre environment. TSE is required to ensure the highest standards of customer service by providing customer support to customers on call.
Key Responsibilities and Duties/Results Expected:
Competencies and Critical Success Factors :
Compliance
Customer Focus
Technology Expertise
Conceptualization and Problem Solving
Communication and Presentation
Knowledge Management
Virtual Teamwork
Assessment and Measurement Skills
Employee Advocacy
Incentive Range
Up to -3,500/month
Job Types: Full-time, Contractual
Salary: Rs23,000.00 to Rs27,000.00 /month
Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.