یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.

Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Go the extra mile to engage customers

مہارتیں

Relations Management Market Knowledge Listening to Customer Skills Phone Skills Operational Tasks Handling Unreal and Blender People Oriented Multitask Industrial Pipes Knowledge

نوکری کی تفصیلات

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

3 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال

اس سے پہلے درخواست دیجیۓ:

ستمبر ۰۱, ۲۰۱۷

تاریخِ اِشاعت:

جولائی ۳۱, ۲۰۱۷

Tagsoft Technologies

· 11-50 ملازمین - کراچی

پیروی کریں

Experience and Expertise Having worked on numerous projects, Tagsoft Technologies has gained unmatched business and technological expertise. We have built a large database of knowledge that we apply to deliver solutions that meet customers' needs, expectations and budget. Business Experience Tagsoft Technologies has over 7 years� experience in providing professional web development services for clients across the globe. We have successfully completed hundreds of projects of different sizes and complexity in various business and technology domains. Capitalizing on the accumulated experience Tagsoft Technologies provides full-cycle services ranging from business analysis and consulting to project implementation and support. Vertical and Domain Expertise Our rich business domain experience enables us to speak the same language with customers and understand their business needs easily. Our knowledge stretches from application design, development and integration to operating key processes. This knowledge base and experience help us save clients' precious time and deliver the right solution for every specific situation. Technology Competence Our unique competence in various technologies enables us to deliver integrated, scalable, robust solutions with the optimal cost/performance ratio. Our Tech Lab constantly conducts research on new technology products to meet the ever-growing customer needs. Commitment to Quality While retaining competitive rates we never compromise the quality of our services. A dedicated quality assurance department monitors project activities at all development phases and guarantees defect prevention, project risk mitigation and high quality results. Personnel Quality The quality of our people makes us stand out. We hire and retain only the best professionals. At Tagsoft Technologies we set up a thorough personnel selection process and a challenging environment to grow and improve our large resource pool (currently over 150) of top-notch experts. Process Quality Tagsoft Technologies follows a proven development methodology on every project we undertake. We implement the best industry standards and practices like RUP or Agile Methodology depending on project size and complexity. These standards and Tagsoft Technologies 7-year experience guarantee outstanding results and allow us to better serve clients with regards to cost, quality and timeframes. Customer-Focused Approach Tagsoft Technologies is a client-centric organization. We make it our business to understand and help our clients to achieve their business goals. Individual Approach We thoroughly study each customer�s case. Depending on project requirements we engage a dedicated team of business analysts to analyze and understand clients' specific objectives and needs to find the solutions that meet them. Easy Communication We understand that effective communication is crucial for success of any project. We establish a productive customer communication environment providing all the required resources. All our employees who are engaged in commutation with customers speak fluent English. Delivering Business Value Delivering exceptional business value to clients is the primary goal at Tagsoft Technologies. This requires more than just focusing on the software development process. This way we can offer our clients technology solutions that add real value to their business. It�s simple � we understand that our success is measured by success of our clients. We never stop improving our services, including development technologies, engineering practices, management methods and QA standards to improve team capabilities and increase customer satisfaction.