یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
ستمبر ۰٦, ۲۰۲۱ شائع ہوئی 12 نے دیکھا
PKR. 20,000 - 35,000/Month
We are looking for a Call Center/live chat Representative that will work on a UK-based furniture Selling campaign.
- Call center Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.
- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Timing:
- 1ST SHIFT: 12 PM-09 PM
- 2ND SHIFT:03 PM-12 AM
- 3RD SHIFT: 05 PM-02 AM
- Candidate should be flexible to work in rotating shift
- it's a 9 hours working shift
The role offered by the company entails:
- Excellent selling, communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Should be target oriented, hardworking and punctual.
- Applicants should preferably have previous Telesales experience.
- Fresh candidates with good communication skills are also encouraged to apply.
- Strong phone contact handling skills and active listening
Duties and responsibilities
- answering inbound calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
- Obtains client information by answering telephone calls; live chat support; interviewing clients; verifying information.
- Identifying and assessing customers’ needs to achieve satisfaction
- Generating sales leads that develop into new customers
- Provide accurate, valid and complete information by using the right methods/tools
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Assist with placement of orders, refunds, or exchanges
- Inform customer of deals and promotions Handle changes in policies or renewal
Job Type: Full-time
- Salary: Rs25,000.00 - Rs50,000.00 per month
- COVID-19 considerations:Yes. Those people can apply for this job who have been vaccinated. Or taken 1 dose of vaccine.
مہارتیں
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
35+ آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
تعلیم:
میٹرک / او لیول صرف
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
غیر تجربہ کار - 1 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۰۵, ۲۰۲۱
تاریخِ اِشاعت:
ستمبر ۰٦, ۲۰۲۱
Tech Choices
رابطہ مرکز · 11-50 ملازمین - اسلام آباد, راولپنڈی
We are dealing in an inbound call centre and running I.T Department to offer web development services to our clients.
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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