یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Operations Engineer - L1 / L2

Tech Eastward

درخواست بھیجیں

PKR. 150,000 - 400,000/Month

Provide 7x24 service operations of SDP, VCP and other relevant products by working closely with client's operation teams
Carry out daily maintenance health checks on customer site
Check alarms coming from monitoring tools (Zabbix, Nagios, SNMP, etc), take preventive actions and notify the customer about potential problems
Provide workaround and permanent solutions by conducting detailed issue analysis
Identify bugs and create R&D change requests with relevant information when necessary
Ensure Client products exceed associated operational KPIs
Take actions within the SLA terms to fulfill customer requests
Plan and schedule with customers all kinds of patches, release upgrades installations on both test and production environments
Prepare Method of Operations (MOP) document consisting of steps to be taken before, during and after the planned activity, including rollback plan and tests Prepare Root Cause Analysis (RCA) document to describe the cause of the problems and actions to be taken for resolution
Keep operations related documents up to date and share knowledge to teammates
Take active role in the project installations and prepare relevant documents
Good knowledge of Unix, able to write bash scripts and use them during periodical maintenance automation
Working knowledge of webservers (Tomcat, Apache, Nginx) and webservices (Rest, Soap)
Perform basic troubleshooting on various database software (Mysql, Oracle, MongoDB, etc
International Project in KSA Riyadh