ستمبر ۲۹, ۲۰۱۷ شائع ہوئی 5 نے دیکھا
- Escalation point for all technical issues
- Working closely with team member
- Ensuring other team members are involved and skilled in technical areas
- Team lead is accountable for significantly contributing to the overall technical architecture, stability, resiliency, and general health related to networks and top level technical contributor with advanced knowledge and experience in the area of various vendors comes under Network department.
- Able to demonstrate high initiative and ownership of issues
- Able to work at a fast pace and achieve pre-determined billable utilization goals
- Able to work at a high level independently, utilizing other resources with good judgment
- Able to make customers feel great about their support experience regardless of the outcome via high level.
- Responsible supporting infrastructure technology implementations in Technology Support & Professional Services
- Must be able to act as a leader and set the example both technically as well as with all other employee responsibilities within his/her team
- Provide subject matter expertise, advice and consultancy for assigned technology and network infrastructure.
- Ensuring security and confidentiality is maintained at all times
- Installing and configuring hardware and different software products as per project requirement
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
- Maintaining network related software applications NMS, IVS etc., operating systems and regular maintenance.
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Follow proper call log procedure
- 24*7 availability to support in house and client infrastructure
- To provide/deliver trainings to corporate clients
- Must be ready and willing to commit to continuous education, certification and self-improvement
- Complete all project documentation in time and submit it to manager
- Any other duties (Technical/Pre-Sales) as assigned by Supervisor/ Management
- Timely/Swift response to supervisor and client in case of meeting timelines of Projects
Skills Required:
- Experience working in Huawei ,Juniper and Cisco Technologies is mandatory
- Huawei + Juniper + Cisco Certifications i.e.
- Routing & Switching Hands-on experience.
- CCIE or HCIE certification
نوکری کی تفصیلات
Techaccess Pakistan Private Limited
Techaccess is Regional System Integrator, delivering intelligent business solutions, technical support and a diverse range of IT services to Our Clients. With offices in Pakistan, U.A.E and Africa, Techaccess adds consummate business value to industries through Consulting, IT Infrastructure and Enterprise Management. Over a decade of experience and having been certified from the ISO 9001:2008 Standard, makes us optimally equipped to provide effective solutions with comprehensive consolidation. Techaccess provides clients with the information they require to support their strategic IT decision making. Detailed technical advice and knowledge is provided through our team of highly qualified IT specialists and consultants. Our customers range from small, fast-moving organizations, through to large nationwide corporations, each with an individual set of needs and objectives. We have successfully completed and are maintaining mission-critical projects in Government, Telecommunications, Defense, Oil and Gas, Banks and Financial Institutes and other important sectors in Pakistan. Our successes mirror our ambition and we pride ourselves on the manner in which we manage both our customer and business partner relationships. Our future is based upon our ability to adapt to technological change and to appreciate our customer’s needs.
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