یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

IT Engineer - Software Support

Thorough Professional IT Engineers with Good Soft and Technical Skills are required for an ongoing project with an International Oil & Gas Organization; the ones who can prove effective Communication in Spoken Languages and Proven Technical Skills are the perfect candidates.

Job Description

Provide support on a shift basis (8-12 hours shift as per roaster, including weekends)
To be available for remote support
Understand the severity and criticality of the reported issue, for timely resolution
Make a decision for resolving issues as per Service Level Agreements
Routing the issue properly to the concerned team member for resolution
Communicate status of progress or issue to client and internal teams
Provide detailed RCA (Root Cause Analysis) to concerned teams(after issue resolution)
Document the Cases
Abide to agreed SLAs with client
Ability to tackle multiple issues
Able to perform basic testing
Applies all relevant standards and procedures to own work.
Accurately records own time and accurately reports progress on own work
Team Player, shows initiative and Leadership skills
Takes Ownership of ones work and motivates the team to do the same
Must have a steep learning curve
Attention to Detail
Complies with all confidentiality and non-disclosure policies and/or agreement & ensure the security of information at all times

Skills:

Basic knowledge of Oil & Gas Industry specifically Gas/Fuel Stations, Customer Services and Operations
Strong troubleshooting and analytical skills
Ability to understand the end to end picture of the Implementation
Understanding of the low-level OS, network and system operations
Foundational knowledge of SQL (Oracle / MySQL)
Good understanding of Client-Server Infrastructures
Point of Sale Services
Strong communication skills
Knowledge of Integrations via Middleware products
Office 365, Ms Office Suite, Windows Server OS

مہارتیں

Keen Sense of Responsibility Nutrition Survey and Assessments RESTful APIs

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

26 - 40 سال

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

BSIT

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

دسمبر ۱۴, ۲۰۱۹

تاریخِ اِشاعت:

نومبر ۱٦, ۲۰۱۹

Techrevo

انفارمیشن ٹیکنالوجی · 1-10 ملازمین - اسلام آباد

پیروی کریں

Providing Turn Key , Out of the box solutions to our Customers is our motive behind Service Quality, Excellent Customer Services, Technical Support and minimizing the costs of IT Administration, Support and Assistance. Automating tedious tasks, Database Management, Disaster Recovery, and many of our services are focused on daily IT needs. Our tailor made solutions are consistent and sustainable in production environments. Techrevo is committed to provide quality services; which is why we aim to understand the requirements before taking on the project itself. We are an innovative learning organization which aims to provide turnkey solutions always striving to provide the best services possible. The company focuses on clients need for IT resource utilization and follows a simple model of implementation and design to effectively understand and implement the standard best practices.