· Monitoring Servers Easy paisa Branchless Banking, IR,Transaction monitoring system, ATM, and POS etc.
· Preparation & Readiness of test environments, conducting of System Integration testing’s, cutovers to production movements.
· Manage uptime and down time statistics.
· Support for real time issues faced on daily basis for users.
· Maintain user access forms.
· Sync of environments (HA, DR and production)
· Monitor 24/7 operations
· Provide second line of support to customer issues
· Trouble shooting of technical issues.
· Keeping the knowledge base updated.
· Ensure execution and delivery of business reports.
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p