· Consult with and facilitate business areas to identify, define and document business needs, opportunities and objectives and develop strategies for achieving the desired vision and meeting best practices
· Interact with relevant stakeholders and senior management team members
· Supervise and conduct focus group sessions, carry out process mapping, research, coordinate, document, identify process issues and their root causes
· Provide analytical support to project initiatives
· Understand and interpret data collected and present the conclusions in charts, graphs or spreadsheets
· Create AS-IS and TO-BE process maps using flowchart tools (such as Visio)
· Prepare and present timely updates on project plan, status, cycle and results
· Additional Job Roles:
o Delivering Cross-functional training of new hires on Process management.
o Developing Enterprise-wide documentation.
o Delivering various OJTs on Computer Systems, English Language, MS Office.
Our mission is to help our customers lead their respective markets by making the best use of information technology, up-to-date them on the technological advancements and help them use their technological and financial assets to the optimum.