Telus Network Private Limited is looking for Team Lead Call Center who is responsible to manage the team of agents. The ideal candidate would have excellent English fluency with convincing power and the ability to carry out a conversation with a target-oriented approach. The candidates who have worked as a Tele-sales Executive for Spectrum, Direct tv, AT&T, ADT, Vivant, Comcast or other Cable-TV-Internet, Phone based in the USA are more than welcome to apply.

Job Description:

  • Hands on experience on Leads generation, Rapports building and closing skills.
  • ready to work in night shifts on permanent basis 09:00pm -06:00am (Mon-Fri),Half Shift (Saturday)
  • Monitor all calls to ensure that due procedures and quality standards are strictly adhered.
  • Helping and guiding sales agents in closing the sales.
  • Ability to work in a fast-paced environment.
  • Spectrum, DTV, Comcast or other Satellite/Cable/Internet service provider experience is required.
  • Responsible for the fulfillment of KPIs. Also, deliver monthly targets to associates.
  • Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
  • Candidate should have excellent communication skills.
  • Responsible to manage the Break Schedule,
  • Responsible to manage the Working Hours,
  • Responsible to manage the day to day activities of the team,
  • Responsible to motivate the team to achieve the goals,
  • Responsible to create an inspiring team environment,
  • Responsible to monitor team performance,

نوکری کی تفصیلات

کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
جولائی ۲٦, ۲۰۲۱
تاریخِ اِشاعت:
جون ۲۵, ۲۰۲۱

Telus Network Pakistan

رابطہ مرکز · 51-100 ملازمین - لاہور

Telus Network prides on having an extensive call center operation that is not limited to one location only. With a global presence and reach, Telus Network has been able to help numerous clients provide top notch service to their valuable customers. We offer both B2B as well as B2C services to our clients whilst maintaining a name in the industry for BPO services as well. Our team of professionals provides training and financial support to those that wish to expand their services. Our partners have the unique opportunity to share a platform with us that helps them significantly expand their business.

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