Community Manager

The Great Red Spot (TGRS), the largest storm on the Solar System that has been going on for hundreds of years, is now shrinking on Jupiter and moving Islamabad. Inspiring, collaborative, creative and modern community space, TGRS aims to awaken the community of Islamabad, to make the city feel alive, to immerse residents in the force of fast-paced culture of inspired work. TGRS’s mission is to strengthen the city as a community by becoming a centre of engagement for adults and children, professionals and non-working individuals, artists and corporates.

We are proud of the fact that The Great Red Spot is blurred in distinction - it offers a range of activities that were once done in separate places. It is embracing democratisation of innovation, where people are elevated and empowered to articulate how a space should be moulded to support their needs and ambitions.

TGRS is actively seeking a friendly, analytical and detail-oriented person in the role of Community Manager. You will help us grow the community by crafting high quality experiences while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the directors.

WHY JOIN US

• You can lead the storm. The way in which we think about workspace and how we work is changing. We are helping to transform the working experience for thousands of people. This is a storm and you can lead it.

• Do you have what it takes to succeed? The role is varied and challenging. We want you to treat your community like your own business, whilst operating with our established ways of working. We empower you to make decisions that help our customers grow and succeed, because their success is your success.

• Fast personal growth. Our rapid growth means we offer lots of career development. We identify team members with potential and give them stretch opportunities. If you are motivated and deliver results our structured training and development programmes will help you achieve your goals.

• Global mobility. Our high performers get the opportunity to live and work internationally. This can be full time or for a short time in response to a specific challenge.

  COMMUNITY MANAGEMENT RESPONSIBILITIES

• Plan and launch community initiatives to create connections between different organisations in Islamabad

• Build a quarterly calendar that engages all community stakeholders

• Identify outside organisers and companies and encourage them to use our event space

• Build TGRS’s CRM and digital community

• Manage events’ allotted budget

• Present TGRS as a space in the local community

• Oversee events happening, from catering to a smooth event check-in process to cleanup

• With the directors, be responsible for setting and achieving sales objectives, occupancy rates and pricing

• Contact the local press and community leaders to generate interest in TGRS, as well as promote TGRS through digital platforms

• Engage with the local community by attending relevant events they are hosting

• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals

• Hold weekly one-on-one meetings with each team member to review the status of individual tasks and goals

• Ad-Hoc business related tasks as needed; including but not limited to: administrative tasks, facility maintenance activities and hospitality related activities that ensure customer satisfaction

• Maintain an overview of the financial position of TGRS, utilising appropriate tools and providing reports to directors when required.

  EXPERIENCE AND REQUIREMENTS

  • College graduate with a 4-year degree, preferably in business

  • 2-4 years experience with increasing responsibility in a management role

  • Demonstrated project management skills

  • Experience with written content generation and basic graphic design skills are a plus

  • A passionate Islooite and our entrepreneurial community

  • A high level work ethic, empathy and dependability

    WHAT MAKES A GREAT COMMUNITY MANAGER

  • Achievement – highly competitive, driven to achieve and exceed specific goals.

  • Enthusiastic – always has a positive attitude for community

  • Resilient – enjoys challenges and adapts to change; consistently demonstrates energy and passion.

  • Influential – confident and approachable; delivers results by building strong relationships with community members.

  • Pride – pays attention to detail; takes responsibility for maintaining high standards.

  • Motivated – takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.

  • People – sets clear goals and expectations, supports and encourages their team. Leads by example, provides feedback and develops team members.