Director - QA

Testing competence

• Review and sign-off test scenario’s, user journey and user stories. Review UAT test scenario as well.
• Gather and present testing metrics and testing activities for the projects to key stakeholders.
• Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
• Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
• Direct the development of the QA strategy, methodology, discipline and framework.
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
• Work with QA managers, Development managers and Director to develop and execute QA strategies to meet and exceed department and corporate quality goals

Process management

• Responsible for Defining QA strategy, approach and execution in development projects.
• Define tolerance for defect leakages for each stage and Conduct root cause analysis of defect leakages and document learnings
• Define Defect Density for each stage of project
• Participate in interviews, induction, training and performance evaluation of all QA Team.
• Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
• Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
• Building and maintenance of quality standards as well as enforcing technical and testing standards.
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement.
• Implement steps required to improve the processes.

Leadership

• Responsible for Leading and directing the QA team.
• Provide leadership and technical expertise within Test Automation and Quality Assurance.
• Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.
• Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
• Interact with the customers, help them define their testing strategy and clearly define the testing boundary.
• Participate during weekly testing status meeting with the customers and take corrective actions.
• Promotes the culture of “breaking software” within the team, instills Veripark core values
• Driving and improving the QA team in areas of automated testing.

Technology Stack

• Responsible for managing the fullstack QA engineering including Mobile, Front-End, .Net, CRM, Cloud etc.
• Proficient in testing applications build on Microsoft Dynamics and Azure
• Extensive exposure to test automation and defect management tools

Required Skills and Qualification:

• Bachelors or Master’s Degree in Computer Science
• Certification through the ISTQB Advanced Level Test Manager is a plus
• 17+ years of experience in QA/Testing
• 5+ years of experience in Banking/financial industry
• Demonstrated experience in Manual and Automation testing, full Stack Testing, Mobile Testing, Cloud Testing Etc.,
• Experience managing a large team of tester preferably more than 40 testers
• Experience in Microsoft CRM Dynamics is preferred.
• A solid foundation in quality assurance is a necessity in this role, to thoroughly understand processes to develop improved and effective procedures
• Deep knowledge in testing methodologies
• Effective leadership, coordination, and motivation skills are vital to direct and oversee personnel within the QA department
• Extensive knowledge of process improvement and enhancement to constantly find ways to streamline processes and boost efficiency
• Organization skills- a high degree of organization to successfully direct and oversee all quality assurance procedures and coordinate production processes
• Communication skills - effective verbal and written communication to provide reports to top management, customer and business leaders to influence decision-making
• Have sound knowledge about the business area and the client’s requirement to design a test strategy, test goal, and objectives.
• Familiar with various types of testing tools