Manager Urban Programmes

Purpose

WaterAid is on a mission to change normal for millions of people within a generation – by getting clean water, decent toilets and good hygiene to everyone, everywhere by 2030. 

The Manager Urban Programmes will be responsible for overall strategic and operations for Urban WASH programme. H/She will be is responsible for urban programme development, delivery, quality of services and budget management. In addition, H/She will lead the urban programme team and partners to ensure access of the poor, un-served and neglected communities to safe water, hygienic sanitation and hygiene education.

Responsibilities

Key responsibilities include:

1.    Develop and implement Urban WASH programme in line with the organisational vision, values and approach as spelled out in Country Programme Strategy and strategic plans.

2.    Work collaboratively with other programmes for integrating cross-programme activities and functions.

3.    Ensure compliance of minimum commitments related to key organisational frameworks including water quality, sustainability, E&I at implementation level and identify, evaluate and engage with strategic partners for achieving programme objectives and outputs

4.    Contribute/lead in designing concepts papers, and funding proposals and keep the Urban Programme abreast with new trends, technologies and approaches as they emerge

5.    Document and report progress made and learnings during programme implementation.

6.    Support partners in developing and implementing effective, efficient and inclusive project plans

7.    Conduct regular programme and project reviews and provide feed-back for improved performance

8.    Facilitate exposure and experience sharing among partners & stakeholders for wider learning

9.    Contribute to organisational strategic planning process for reviewing and developing strategic plans

10. Provide relevant support and programme data to Programme Quality for six-monthly & annual reports, programme reviews and other need-based reporting to donors and the UK office

11. Facilitate technical reviews and post implementation surveys on project sites and lead and contribute in team-building initiatives

12. Cultivate and strengthen functional relationships with relevant stakeholders including government and civil society for programme enhancement

13. Represent CP programmes at relevant WASH forums for exchange of experiences and knowledge and present programme initiatives to potential donors and stakeholders for exploring new opportunities

Experience and Skills

Education and experience

Essential Knowledge

• University degree in Civil/Environmental Engineering/ or Master’s in Public Health, Social Sciences
• Experience of programme management and working with the communities in the field
• In depth understanding of Urban WASH issues of Pakistan, opportunities and challenges of the WASH sector.
• Aware of the latest research related to Urban WASH in country and globally with viable solutions for Pakistan
• Good understanding of development issues in Pakistan with experience of working with international development organizations.
• Understanding of various household and communal water supply and sanitation technologies
• Understanding of various WASH guidelines and standards
• Knowledge of WASH related Forums and networks at national, regional and international level
• Knowledge on key national WASH policies and stakeholders
• Knowledge of development agencies in Pakistan and how they operate.
• Knowledge of poverty, gender, social inclusion and development issues
• Knowledge of political structure, culture and policy making processes in Pakistan

Desirable

• Understanding of technical, social and institutional issues relating to water and sanitation, hygiene education in the country, both in rural and urban contexts.
• Knowledge of participatory development methodologies and approaches

Experience

• Minimum 10 years of experience of programme designing and implementation at community level of which at least 4 year in senior management position with any reputed national/international organisation
• Experience of leading and managing staff
• Experience of developing training programmes and facilitating training activities
• Experience of coaching and mentoring and other capacity building activities

Skills

• Strong planning and project management skills
• Excellent oral and written communication skills in English and Urdu
• Strong analytical skills
• Facilitation and negotiation skills
• Computer literacy
• Excellent interpersonal skills
• Presentation skills 
• Communication skills, both for a professional/specialist and lay audience
• Knowledge of local/regional languages

Others

• Integrity, positive attitude, and demonstrated passion for working with poor & excluded
• Time management and ability to prioritise multiple, competing tasks
• Self-motivated person able to work without close supervision
• Able to work effectively in a diverse team environment
• Ability to train and motivate partners and staff effectively in a fast-paced environment
• Willing to work additional hours at crucial times and to travel extensively
• Able to effectively promote WaterAid’s mission values, and objectives

Our people promise

We’re looking for people who share a commitment to our vision, and a commitment to playing their part in changing normal. We’re looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges.

In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best.

This is our pledge to you.