فروری ۲۲, ۲۰۲۱ شائع ہوئی 8 نے دیکھا
- Emaan Travel is an experienced travel management company, helping people and companies travel smart and achieve more.
- With offices in Leeds, UK and Islamabad Pakistan, we work with you to manage all elements of your travel in an efficient, cost effective and ethical manner.
- We are committed to providing a professional service to our customers, ensuring they benefit from our experience, unique style and energy.
- A highly visible, independent and progressive travel agency, we aim to make a difference in everything we do.
Customer Service Representative:
- We are seeking to appoint an enthusiastic and highly motivated Inbound Customer Service & Sales Specialist.
- The ideal candidate loves talking to people and proactively getting sales.
- The Customer Service Agent is responsible for dealing with and properly responding to Flight Tickets, Cargo, Money Transfer and NICOP inquiries by handling inbound calls from our UK customers.
- The Customer Service department operates in our Islamabad Office with rotating shifts, 24/7/365.
Responsibilities:
- Ensures that customer inquiries are dealt with in accordance with the performance and service standards as laid down by Emaan Travel.
- Communicate with customers via phone calls, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
Requirements
- Passionate with Customer Service
- Excellent phone etiquette and excellent verbal, written, and interpersonal English skills
- Must have professional English competence and previous experience of customer services with the UK, USA or any other foreign company will be a Plus.
- Bachelor’s degree any discipline will be an asset.
- Experience in any customer care related position will be considered as an asset
- Advanced computer literacy is required
Candidates with relevant experience are encouraged to apply
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