یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Medical Assistant

WellBefore

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

نومبر ۱۷, ۲۰۲۱ شائع ہوئی 57 نے دیکھا

About Us

Wellbefore is a company selling medical supplies. We are now starting a new Telehealth company called mySeema. We are looking for a Medical Assistant to work with our Nurses and Doctors. Our office is based in Dallas, Texas (USA) with teams around the world.

Responsibilities

Build empathic relationships with our patients, using various channels (phone, email, chat).
Always maintain a positive, courteous and professional attitude.
Being punctual and on time when servicing members, joining team calls, or leadership meetings.
Understand patient’s requirements, set appointments and follow up on their needs.
Respond promptly and effectively to customer inquiries & doubts professionally address and resolve customer complaints.
Value team work and collaborate with peers and leaders.
Keep and maintain updated records in the patient database.
Communicate and coordinate activities among patients, nurse practitioners and doctors.
Provide patient feedback and identifying areas of improvement.

Requirements

Excellent command over spoken and written English (almost native).
Must be fluent in Urdu/Hindi/Gujarati.
Education: medical background/nurse.
Previous experience in working in a clinic or healthcare setting assisting doctors/nurses.
At least 1 year call center/receptionist/assistant experience.
Must have excellent communication and people skills.
Data driven & able to analyze data- Excel & accurate typing skills.
Highly organized and can prioritize tasks
Customer-service oriented, proactive.
Workdays: you are expected to work 6 days per week on weekdays & weekends on a shift basis.
Shifts: Mon-Fri 9:00 am to 5:00 pm CST, Sat 10:00 am to 2:00 pm. Flexible working hours/shifts.
Candidate must own a personal computer and have a good & stable internet connection (40 Mbps).