یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Field Engineer / Technician

wisdom enggineering

درخواست بھیجیں

As the Field Service Engineer, you will:

Consult with the customers, installation staff and team to determine the hardware, systems, and cabling requirements associated with projects and or customer issues
Be on call 24 x 7 x 365 for emergency repairs and/or technical support
Evaluate and recommend corrective process plans as well as other services to maintain top quality customer service and expected results
Configure, perform problem diagnosis, and recommend solutions for critical issues
Install, upgrade, and maintain DC (Direct Current) and AC (Alternating Current) Power systems as needed, including the battery plant
Maintain ongoing phone support and customer service objectives
Maintain customer relations through issue management
Be responsible for data entry and maintenance of critical information systems & tool
Orchestrate dispatch of parts and services as needed
Be a technical expert on the products and ability to make timely decisions on repair and customer issues
Provide support for internal quality information feedback loop
Provide user support including problem diagnosis and resolutions in all the above areas
Maintain and detail technical documentation including manuals, processes, field service reports, and method of procedures
Be responsible for in field repair of systems and/or technical assistance
Perform collateral duties as assigned to meet business needs as they relate to EHS (Environmental Health & Safety), Quality, Integrity, etc.