یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Technical Support Engineer

Your Engineering Solutions (YES)

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

جون ۲۴, ۲۰۱۹ شائع ہوئی 1 نے دیکھا

Cielo WiGle a US-based Smart Thermostat Company, having its support office in Pakistan through its subsidiary YES is looking to expand its team. Excellent Salay Plus Commission for converting support calls to sales. You must have experience of providing customer service to US-based customers.

As a Call Center Technical Support Engineer, you will be responsible for:

Resolving customer complaints via Calls, Emails, Web chat etc.
Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Taking ownership of customer issues reported and see problems through to resolution.

Skills Required:

Result Driven.
Fast learner. SIek the key success factor of doing new things in a very short time.
Good observer. Have a clear thought about industry and product.
Excellent communication and decision-making skills.
Strong problem-solving skills.
Excellent client-facing skills.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritize, and manage time effectively

مہارتیں

Analytical Skills Conservation Awareness Operational Tasks Handling

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

محکمہ:

Digital Marketing

نوکری کا مقام:

اسلام آباد, راولپنڈی, پاکستان

جنس:

مرد

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

جولائی ۲۵, ۲۰۱۹

تاریخِ اِشاعت:

جون ۲۴, ۲۰۱۹

Your Engineering Solutions (YES)

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - اسلام آباد, راولپنڈی

پیروی کریں

Your Engineering Solutions (YES) Pvt. Ltd. is a subsidiary of Cielo WiGle Inc. Cielo is a Redmond, WA based company that provides Wi-Fi based smart controls for managing any brand ductless systems from anywhere. Cielo is the pioneer US company in this industry segment and leading the market of smart controls for ductless systems. The smart controls launched by Cielo is a complete eco system of device hardware, Amazon AWS IoT cloud, mobile apps for both iOS and android platforms and enterprise web app. Cielo products are compatible with Amazon Alexa, Google Assistant, SmartThings & IFTTT. Cielo’s smart controls are tailor made for both ductless OEMs and retail customers. The brand independence gives Cielo a great edge in the market as the smart controls are compatible with almost all brands available in the market. The OEMs can use Cielo smart controllers for both their ready to market products and already sold installed base. Since the launch Cielo is witnessing great customer traction from both B2B and B2C channels. Cielo products offer control from anywhere, location based controls, remote scheduling features, usage history, live air filter status, action audits and much more. Cielo’s smart controls are fast becoming the standard smart option to manage any brand ductless systems for both OEMs and the retail customers. Cielo is a customer centric company and their products are geared towards greater savings to the customers without compromising their comfort.