Install and configure computer hardware operating systems and applications.
• Ensure smooth function of computers, laptop, printers, CCTV, Biometric machines and other IT related equipment.
• Communicate with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace the parts if required
• Providing IT help desk support to all staff.
• Knowledge/practical experience of VMware, BNT , pfsense, CISCO switches, Vlans
• Set up new users' accounts/profiles and deal with password issues
• Coordinate with vendors and ISP to timely resolve the issues
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritize and manage multiple open cases at one time
• Rapidly establish a good working relationship with users.
• Maintain necessary IT related files and records.
• Visit and support sub-offices as per requirement.
Zameen has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.