یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Ticketing / Customer Support Executive

Zonalgo Pvt Ltd

ستمبر ۰۵, ۲۰۱۹ شائع ہوئی 2 نے دیکھا

PKR. 30,000 - 40,000/Month

· Develop, implement and / or manage the organizations customer service policies, procedures, standards, and strategies Comply with and maintain knowledge of applicable rules, regulations, standards, and best practices.

· Ensure all customer service activities support and strengthen the strategic objectives of the overall organization.

· Confer with management and staff coordinating customer service activities.

· Determine and improve the effectiveness of all customer service activities

· Prepare or oversee the preparation of reports and statistics related to the customer service function for upper management

· Maintain current technical skills and apply new knowledge to management tasks for the improvement of customer service activities

· Maintain product or service knowledge

· Analyze customer service related information and evaluate the results to choose the best resolutions and alternatives to customer service challenges, and to identify opportunities to improve customer service.

Greeting passengers and customers that approach the counter.

Providing information regarding dates, prices, and availability of flights.

Issuing flight tickets and reservations.

Helping passengers with modifications or cancellations of their existing reservations.

Helping passengers check-in for flights.

Helping passengers with special needs.

Checking luggage.

Announcing flight delays or changes.

مہارتیں

Fluent in Emglish Good in Spoken and written English Clam IT Support Responsibilities Knowledge of Travel Softwares

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۰٦, ۲۰۱۹

تاریخِ اِشاعت:

ستمبر ۰۵, ۲۰۱۹

Zonalgo Pvt Ltd

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - کراچی

پیروی کریں

Zonalgo Pvt. Limited is a decade known UK based travel solutions provider and a digital agency, having presence in United Kingdom and Pakistan. It has been involved in several projects with many international and local clients. From BPO to IT Solutions, Customer Support, Marketing, Design & Branding of the company; everything is being offered by Zonalgo Pvt. Ltd.