Job Description

The Global Services Pricing Specialist/SKU Manager is responsible for developing and managing the pricing strategy and service SKU portfolio on a global scale. This role involves analyzing market trends, competitive pricing, and cost structures across different regions to design pricing strategies that optimize profitability while ensuring competitiveness in diverse markets. Additionally, the Global Services SKU Manager oversees the lifecycle of service SKUs globally, from creation to retirement, ensuring alignment with business objectives and regional customer needs.

What will you do as a Global Services Pricing Specialist / SKU Manager:

Employees employed in the role of Global Services Pricing Specialist / SKU Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop and implement global pricing strategies for service offerings in collaboration with regional teams.
• Conduct market research and competitive analysis to identify pricing opportunities and understand market dynamics.
• Use pricing models and simulations to evaluate pricing change impact on revenue, profitability, and market share globally.
• Set and manage prices for service offerings based on cost structures, market demand, and strategic goals.
• Manage the lifecycle of service SKUs globally, including creation, standardization, and optimization.
• Analyze performance metrics of service SKUs globally to optimize service offerings and improve overall profitability.
• Determine pricing strategies for individual service SKUs globally based on service complexity, customer value, and regional competitive positioning.
• Collaborate with regional sales teams to provide pricing guidance, support pricing negotiations, and address pricing-related inquiries from customers globally.
• Continuously evaluate and improve global pricing processes, tools, and methodologies to enhance pricing effectiveness, efficiency, and scalability.

What will you bring to the team:

• Bachelors degree in business, finance, economics, or a related field. Advanced degree or professional certification (e.g., Certified Pricing Professional) is a plus.
• Proven experience in global pricing analysis, strategy development, or SKU management, preferably in the services industry.
• Strong analytical skills, with proficiency in quantitative analysis, financial modeling, and data interpretation across diverse regions.
• Strategic mindset with the ability to think critically and creatively to solve complex global pricing challenges.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-regional teams and present recommendations to senior management.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced environment.
• In-depth knowledge of global services pricing methodologies, psychology, and optimization techniques.
• Familiarity with global regulatory compliance, legal considerations, and ethical standards related to pricing practices.
• Experience in global service delivery, project management, or client engagement is advantageous.
• Understanding of global market and customer segmentation, as well as value-based pricing concepts.
• Ability to adapt pricing strategies to changing market conditions, business priorities, and customer preferences across regions.

Zones offers a comprehensive Benefits package At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our employees, including health insurance coverage for parents, spouse, and children, life insurance, pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture. If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)

Required Skills