Job Description

UX Designer/Architect, Zones Digital Innovation Center

The User Experience (UX) Designer Architect will be a key member of the digital transformation team at Zones. We are looking for individuals who want to grow professionally and make an impact on the business transformation of a $2 billion USD company. 

Zones Digital Innovation Center

The Zones Digital Innovation Center is a global network of Digital-First accelerators in Seattle, New York, and Islamabad. Here, Zones \"intrapreneurs\" work with Zones' business leaders, industry partners, and customers to develop and scale innovative ideas into valuable businesses. Our mission is to radically accelerate digital innovation through collaboration and rapid experimentation that delivers connected, integrated, and automated technology solutions to businesses worldwide.

Zones Digital Platform

The Zones Digital Platform (ZDP) is a next-generation technology, services, and workforce management system for IT organizations. ZDP enables global enterprises, mid-size, and small businesses to integrate with Zones and the Zones partner ecosystem to manage and deliver multi-stakeholder IT solutions worldwide.

Platform Vision

Be the default digital platform for the discovery, procurement, fulfillment, and support for the technology solutions industry. (amazon for IT)

Platform Mission

Seamlessly integrate (data), automate (process), and enable real-time collaborations (people) for IT supply chains between customers, suppliers, and service delivery teams.

About You

You are a dynamic, multifaceted individual who has a background in product design, art, art direction, or visual design. You possess knowledge of agile processes and principles and know how to create elegant user experiences for data-intensive applications. You also have a keen interest and understanding of eCommerce processes and double-sided marketplaces.

You possess intellectual curiosity, out of box thinking, strong problem-solving skills, excellent communication skills, and the ability to work/influence across multiple stakeholder groups.

What You Will Do

• Create and own the information architecture for the Zones Digital Platform.
• Complete hands-on information architecture work, such as site maps, digital ecosystem mapping, user flows, wireframing, and prototyping.
• Facilitate client workshops and drive clients to thoughtful, considered decisions.
• Research and understand the target audiences' needs, tasks, and goals and create relevant artifacts, such as personas, journey maps.
• Conduct user research, such as remote usability testing, card sorting, surveys, heuristics evaluations, interviews, and contextual inquiries.
• Convey the expected experience through supporting documentation, such as user stories, requirements, or functional annotations.
• Occasionally, you will participate in sales activities by quickly understanding a potential client's needs and outlining a vision appropriate for the budget, ask, and core user needs. 
• Create efficient and reusable UI design system.
• Identifying and resolve performance and scalability issues. 

What You Have

• 10+ years of progressive product design and engineering experience.
• 5+ years of experience as a UX designer for enterprise software.
• 5+ years of experience in software development building e-commerce software.
• Proficiency with prototyping tools such as Axure, Sketch, Adobe XD, Figma 
• Experience with research and usability testing tools such as UserTesting.com, Userlytics.com, Pendo, etc.

Your Education

BS/MS in Computer Science or related field, and or relevant experience.

Required Skills