Client Account Manager

icon Pakistan, Islamabad


Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The requirements listed below may be representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Understand Order Processing and ability to follow a documented SOP with attention to detail
  • Firm understanding of the principles and best practices of inventory management
  • Dealing with ambiguous product requests
  • Managing deployment processes
  • Coordinating with multiple teams and driving to a solution
  • Customer standards management
  • Understand Order Processing with attention to detail
  • Processing and understanding software and services renewals
  • Working in a team environment
  • Working out of a queue
  • Managing team email boxes
  • To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.
  • While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team.
  • Our employees enjoy a variety of comprehensive benefits, including health Insurance coverage for parents, spouse & children, life insurance, Provident Fund and EOBI.
  • We maintain our unequivocal commitment to and support of equal employment opportunity for all individuals, free from discrimination based on race, color, ethnicity, religion, national origin, citizenship, marital status, gender, sexual orientation, age, disability, genetic information, or any other basis protected by under the law.
  • At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture.
  • If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
  •  Strong customer service skills
  •  Excellent organization skills and process expertise
  •  Ability to deal with ambiguity
  • Excellent verbal and written communication skills
  • Ability to meet aggressive deadlines
  • Analytical with excellent problem-solving skills
  • Very driven, team-oriented and active participant in accomplishing team goals
  • Ability to work with little or no supervision

Required Skills

Accounting Consultancy,Relations Management,Student Affairs Managemment
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Industry

BPO

CATEGORY

Client Services & Customer Support

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Minimum Experience

2 Years

Total Positions

10