发布 Feb 03, 2020 9 查看
Job Description
Call Center Specialist Job Duties:
- Takes orders by obtaining and verifying information.
- Enters orders by transmitting information.
- Provides product/service information by answering questions; offering assistance.
- Maintains call center database by entering and verifying information; updating contact log.
- Improves quality results by recommending changes.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
技能
1AZ0 Marketing Pvt Ltd
1AZ0 Marketing (Pvt)Ltd. We provide a complete suite of contact center solutions that are designed to support and complement your overall customer service strategy. We place a great deal of importance in the ‘human element’ of our contact center services and for this we have stringent hiring practices in place. This translates into hiring the right people for the right inbound/outbound campaigns.
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