申请该工作

关闭

职位介绍

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  •  Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

工作详细内容

全部职位:
5 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
男性
最低学历:
大学入学/0级
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
May 20, 2021
发布日期:
Apr 19, 2021
显示基本信息 浏览全部工作信息

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

AA Communications Hub

· 11-50 员工 - 拉合尔

.

相同职位头衔

Call Center Agent / TSR

Miles Communication, 拉合尔, 巴基斯坦
发布 Jun 09, 2021

Call Center Agent ( Cold Caller )

Virtual Assistant Solutions, 拉合尔, 巴基斯坦
发布 Jun 15, 2021

Call Center Agent

OTL Tricon Marketing, 拉合尔, 巴基斯坦
发布 Jun 24, 2021

Call Center Agent

OTL Tricon Marketing, 拉合尔, 巴基斯坦
发布 Jun 23, 2021
浏览全部