Handle a large volume of inbound and outbound calls on time

  • Exceptional communication skills-both verbal and written
  • Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with the escalation team
  • Recommend improvements for systems and processes to boost organizational efficiency
  • Expertise in conflict resolution
  • Superior listening, verbal, and written communication skills

工作详细内容

全部职位:
4 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
年龄:
18 - 32 年
最低学历:
中级/A级
职位等级:
资深专业人员
经验:
1年 - 3年
在之前申请:
Apr 07, 2023
发布日期:
Mar 07, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%

Abnotix Solutions

· 51-100 员工 - 卡拉奇

Abnotix Solutions is a Software company that works hard to fulfill all the client expectations. We completely understand your commercial needs and expectations. ,

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