。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Adhoc

发布 May 09, 2019 19 查看

PKR. 20,000 - 45,000/Month

We are looking for the services of Customer Service Representative

Candidates with relevant experience are encouraged to apply.

特殊任务

To persuade a customer.
Ability to understand the customer and ability to describe your product.
Ability to speak good English.

工作详细内容

全部职位:

12 发布

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

经验:

少于1年 - 1年

在之前申请:

Jun 10, 2019

发布日期:

May 09, 2019

We are looking for enthusiastic and passionate telemarketers who are looking for a long-term stable job and are looking to grow. Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues, and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up on complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating, and coordinating with internal departments. Other duties as assigned. Requirements: Open availability: Monday to Friday. (7:30 p.m. to 5 a.m.) Experience in dealing with the public. Excellent communication skills, including verbal with proper grammar. Ability to work with others in a close manner. Good computer skills. Good multi-tasking skills. Skills and Specifications Technical expert in related computer applications. Able to react effectively and calmly in emergencies. Able to maintain customer confidentiality