发布 Nov 04, 2019 390 查看
The Customer Relationship Officer is responsible for prospecting clients, appraising loan clients and monitoring and developing his/her loan portfolio. He will also be responsible for developing the savings and deposits portfolio for the target groups.
- To achieve given target and maintain quality of Gross Loan Portfolio.
- To organize prospecting and communication actions in the zone of intervention (markets and commercial areas) by collaborating with the other Customer Relationship Officers and customer services officers.
- To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
- To assist the clients for loan application and conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
- To organize recovery actions in case of late repayment as per internal procedures
- Cross Selling other products of bank
Advans Pakistan Microfinance Bank Limited
Advans Pakistan Microfinance Bank (Advans Pakistan MFB) is the sixth greenfield of the group. Advans Pakistan launched its activity on January 04, 2013 in Mehmoodabad, Karachi. Created in April 2012, Advans Pakistan MFB is 70% held by its founder shareholder Advans SA, and 30% by FMO, the Netherlands Development Finance Company. Total share capital amounts to PKR 800 million, about EUR 6.5 million at current exchange rate. Advans Pakistan MFB has also received support from the Financial Inclusion Programme, implemented by the State Bank of Pakistan with support of the UK Department for International Development. As a registered microfinance bank, Advans Pakistan MFB offers a complete range of financial services to micro, small and medium-sized enterprises (MSMEs): loans to MSMEs from PKR 10,000 (about EUR 80) to PKR 150,000 (about EUR 1,250) and current and savings accounts for both individuals and MSMEs. Additional services such as cheque clearing and SMS mobile banking notifications should be launched within the next few months.
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