。该工作已被公司管理人员暂停申请，不再接受简历投递

Front Desk / After Sales Services Officer

Afzal Group of Electronics

发布 Oct 16, 2019 10 查看

PKR. 20,000 - 30,000/Month

Admin Related Tasks

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Re-direct calls as appropriate and take adequate messages when required
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Dealing with any inquiries at the reception
Communicate with clients and vendors
Liaise with staff in other departments
Ensuring that the reception area is tidy and clutter free
File and maintain records
Receive and sort daily mail/deliveries/couriers
Order and maintain stationary, kitchen supplies and janitorial equipment
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Maintains security by following procedures; monitoring logbook; issuing visitor badges and work with the Hr and admin department.

After Sales Related Tasks

Creating the Reports regarding Customers Complaints all over Pakistan.
Creating reports to arrange the Parts as per complaints from Market.
Verification of Warranty Cards and creation of Customers Database
Daily basis Calls to end customers to ensure the quality of product.
Managing the Spare parts and complaints in AGE ERP CS Module
Oversee all the office affairs regarding Customer Services in the absence of HOD
Follow up of Customer Complaints all over Pakistan Customer Services Canters.
Solving the problems of Branches regarding Customer Services.
Making the reports & data about the Installers all over Pakistan.
Issuance of Missing Warranty Cards required by customers.
Receive and launch the complaint received by calls, email or sms.

技能

Conservation Awareness Critical Control Points Knowledge Presentable Personality

工作详细内容

工作频道:

女性工作

全部职位:

2 发布

工作时间:

早班

工作类型:

全职/长期工

部门:

Administration

工作地址:

DHA, 拉合尔, 巴基斯坦

性别:

女性

年龄:

22 - 28 年

最低学历:

学士

职位等级:

资深专业人员

经验:

2年 - 3年

在之前申请:

Nov 17, 2019

发布日期:

Oct 16, 2019

Afzal Group grew to a leading home Appliances selling Company in Pakistan, in a very short span of time. This was achieved by the tireless efforts of our devoted Management, highly motivated professionals and dedicated team work, committed to excel in the quality and services.