。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Specialist

Alfa Mohuha

发布 Jan 01, 2022 2 查看

PKR. 25,000 - 60,000/Month

Responsibilities

Help customers with the claim filing process, including approving and denying claims via phone call
Maintain the highest level of service through dealing with customers in a friendly, efficient, and an attentive manner
Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
Maintain swift responses to customers through phone call
Perform successful troubleshoot on customers’ products and provide accurate and efficient resolutions
Explain to customers the complex technical concepts in a simple and easy-to-understand manner to provide troubleshooting help, which will assist them in following your guidance to resolve a technical issue
Stay up to date by researching similar product symptoms to provide accurate solutions
Ensure compliance with all company policies, procedures, and practices

Job Requirements:

Maximum Graduation
Excellent English Written and Verbal Communication
American or neutral accent
Proficiency with MS Office (Particularly MS Excel and MS Word)

技能

Client Analysis Fixed Asset Management Team Support Composition Knowledge Business Acquisition Committed to Customer Satisfaction Client Relationship Client Acquisition Skills Client Followup Client Acquisition

工作详细内容

全部职位:

2 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

Gulberg 2, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

少于1年 - 3年

在之前申请:

Feb 02, 2022

发布日期:

Jan 01, 2022

Alfa Mohuha offers a range of eCommerce and back-office software solutions and services, through cutting-edge technologies for web, desktop and mobile environments. We have a proven track record in search engine optimization, pay-per-click, social media optimization, and online marketing. Our expertise in sensors, electronics and 3D printing has allowed us to automate games and household hardware. We are a pioneering, creative and client-friendly IT services provider, that provides cost-effective and value-added services for innovative businesses.