。该工作已被公司管理人员暂停申请，不再接受简历投递
发布 Sep 06, 2021 19 查看
PKR. 50,000 - 80,000/Month
We are looking for a Customer Support Agent that will be the liaison between our company and its current and new potential customers.
- The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations.
Requirements
- Must have knowledge about cars
- Minimum 2 years of experience as customer support role.
- Track record of over-achieving targets.
- Knowledge about cars.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
- Must have experience of call center
技能
Amex Rental Cars UAE
· 11-50 员工 - 拉合尔
Providing services of rental Cars
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