。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Trainer

Satellite BPO

发布 Jul 02, 2020 2 查看

PKR. 25,000 - 30,000/Month

We are looking for a Call Center Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses.

Call Center Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you.

Responsibilities

Develop digital and print educational material (e.g. videos and manuals)
Organize classroom-style seminars about product features and sales techniques
Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
Identify individual and team skills gaps
Schedule regular training sessions (e.g. monthly or quarterly)
Ensure new hires take on basic sales training courses, including communication and troubleshooting skills.

Requirement

Work experience as a Customer Service Trainer or similar role
Experience in sales or customer service positions is a plus
Knowledge of Learning Management Software (LMS)
Familiarity with interactive learning activities
Excellent communication and presentation skills

技能

Lab Knowldge Fluent in English Problem Solving Skills

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

男性

年龄:

25 - 35 年

最低学历:

学士

学位头衔:

Bachelor

职位等级:

资深专业人员

经验:

1年 - 4年 (Any position)

在之前申请:

Aug 03, 2020

发布日期:

Jul 02, 2020

Satellite BPO

· 11-50 员工 - 拉瓦尔品

关注

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p