发布 Jul 27, 2021 21 查看
1. Maintaining a positive,empathetic, and professional attitude toward customer at all time.
2.Communicating and coordinating with colleagues as necessary.
3.Ensure customer satisfaction and provide professional customer support.
4.Providing introductory information to new customer.
5.Working with a team of CSRs and others departments to find appropriate solutions.
Satellite BPO
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p
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