CSR / Customer Service Representative

AmPak International 已验证

卡拉奇 巴基斯坦

发布 Sep 14, 2019 712 查看

PKR. 30,000 - 40,000/Month

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职位介绍

We are looking for a highly motivated individual with prior expereinece in handling support queries for international clients (US in particular).

Candidate will be responsible for carrying out support related activities for our online E-commerce Websites.

Job duties require excellent verbal and written communication skills, the ability to communicate easily and professionally, and good reporting skills.

 

Candidates must possess:

  • Handling customer queries through Calls & Emails.
  • Replying back and giving feedback to customer problems via Call and Email.
  • Helping customers and provide them the best solution at the earliest.
  • Providing shipping related information to the customers.
  • Updating customers regarding order, refund, shipment, payments and other information related to their order.
  • Helping customers in searching the items on our websites.
  • Placing orders on the phone.
  • Contacting the warehouse and sort out customer issues and exchanging order information.
  • Calling and emailing customers for providing information regarding their address, ups delivery, unavailability of any stock, or reshipment / Exchange of an order.

 

Please note that the position is only for Night shift

(8 pm to 5 am) American Accent is a must SKILLS REQUIRED:

  • Exceptional writing and communications skills (Mandatory)
  •  
  • Should be proficient in MS-Excel (Mandatory)
  •  
  • Great leadership and interpersonal skills.
  •  
  • Must be Fluent in English and Accent must be American.
  •  
  • Candidates with O & A Levels and a reputable university graduate will be preferred.
  •  
  • Knowledge of IT will be an advantage and will be given preference
  •  
  • Problem Solving Skills and can handle customers calls with peace mind.
  •  
  • Working experiance on Amazon will be a plus point

 

We offer good compensation, medical, gratuity, & bonus.

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
部门:
Customer Support
工作地址:
SMCH Shahrah-e-Faisal, 卡拉奇, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2 Years
在之前申请:
Oct 08, 2019
发布日期:
Sep 14, 2019
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AmPak International

· 11-50 员工 - 卡拉奇

Ampak soft International is a dynamic e-commerce firm working in Pakistan since 2007. Our head office is in United States working since last 15 years. We are leaders in Selling Garments and Textile products over Internet specially in United States and all over world.

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