。该工作已被公司管理人员暂停申请，不再接受简历投递

Manager Services / Projects

Apollo Telecom (Pvt) Ltd.

发布 Oct 20, 2021 8 查看

Leading IT Infrastructure Team (Networks, Compute, Storage etc.) for new and ongoing projects
Developing and managing project documentation including but not limited to Project Management Plans (PMP), Project Implementation Plan (PIP), Share of Responsibility (SoR), Scope of Work (SoW), Risk Registers, Issues and Actions Registers etc.
Customer management and ensuring highest level of customer satisfaction while maintaining company interests.
Coordination between internal and external assigned project resources and third parties/vendors for project execution managing scope, schedule and cost.
Ensuring creation of internal and Technical documentation and requirements for all project deliverables.
Resource planning, allocation and management.
Make decisions quickly, often with limited information.
Managing Change Requests (CRs) through sales and account teams.
Timely submission & completion of Service Acceptance Certificates (SACs) to clients.
Assign problems/tasks to technical support specialists.
Act as escalation point for support problems.
Follow up with customers to gauge their satisfaction with problem resolution.
Keep support contract baselines in check and ensure they are not exceeded.

技能

Knowledge of Managed Services Negotation Skills Presentation Skills Customer Management Skills Planning & Implementing IT Management and General Financial Management Skills Strong Budget Design Help Desk Environment Customer Support Visualizations Operating Systems Infrastructure DC

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

年龄:

24 - 45 年

最低学历:

学士

学位头衔:

Educational background preferably in Computer science / Engineering / or other simpler disciplines

职位等级:

资深专业人员

经验:

3年 - 5年

在之前申请:

Nov 21, 2021

发布日期:

Oct 20, 2021

Apollo Telecom (Pvt) Ltd. Islamabad came into existence in 1991 as an entirely independent and self-supporting organization which was created to participate in the rapidly growing telecommunications sector in Pakistan. With its headquarters in Islamabad and regional offices in Karachi and Lahore, Apollo intends to be the formost application-oriented solution-provider in the country. Apollo aims to keep up with the revolutionary changes in telecommunication industry, offering the most modern telecommunication products alongwith comprehensive professional services.