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职位介绍

Who We Are?

Astera Software, based in California, USA, is a rapidly growing provider of data integration products. With Astera, you’ll get the market reach and strong set of technology of an established company that caters to some of the biggest organizations in the world. Our vision is limitless, and we have the experience, resources, and drive to deliver.

What You’ll Do

  • Write, manage, and update help documents for products
  • Determine the needs of end users of technical documentation
  • Explore and select appropriate mediums and channels to disseminate the content
  • Standardize help content across all digital platforms and media
  • Study our in-house software solutions and collaborate with product experts and developers to write technical content
  • Make use of innovative methods such as illustrations, animations, charts etc to increase users’ understanding
  • Analyze and respond to customer queries and tickets on our support site
  • Plan and conduct training sessions (online and offline) for professionals

Skill Set Required

  • Outstanding command of English language and good oral and written communication skills
  • Strong analytical skills
  • Attention to detail
  • Ability to work in teams and independently
  • Have a problem-solving approach
  • Passionate about learning new technologies
  • Ability to grasp technical concepts quickly and communicate them in an easy to understand manner
  • Knowledge of any programming language such as SQL is preferable but not a requisite
  • Minimum requirement is Bachelor’s (any major)
  • 1+ years of working in the IT industry is preferable. But if you are a fresh graduate and think that you fit the bill, you are encouraged to apply

What You’ll Need

  • Leadership on demand. We expect you to take the lead wherever you deem necessary without anybody having to push you to it. At the same time, you should know when working as a team is more beneficial for the company
  • Manic energy. You need to come in charging each day and be ready to take the bull by the horns. Tiredness should be a foreign concept to you
  • Competitive nature. Being the best shouldn’t be enough for you. You make your goals, you crush them, and you lead the rest in doing the same every single time
  • Learner mindset. You need to be raring to learn something new each day. Your workday should feel incomplete if you haven’t learned at least 10 new things
  • The 3Cs: Courage, Curiosity, and Creativity

What We Offer

  • A thriving culture, with every single one of your colleagues just as smart, passionate, and driven as you are
  • Flexible environment, We don’t believe in rigid hierarchies and lots of rules and restrictions
  • Space here is open and inviting, where we have fun even as we work
  • Outstanding remuneration, We don’t skimp on money – we’d be happy to pay you whatever you think you’re worth and are able to convince us. This comes with regular benefits and perks too, and your suggestions for more inclusions are always very welcome
  • A chance to be a part of something great, a chance to make your mark, and a chance to be challenged beyond anything you’ve ever experienced

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
BS in Computer Science or Software Engineering
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1 Year
在之前申请:
Jul 03, 2019
发布日期:
Jun 04, 2019
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Astera Software

· 11-50 员工 - 卡拉奇

pAstera Software develops powerful, intuitive data integration solutions focused on eliminating the complexities in integration processes. Through continuous innovation, Astera provides products and services that are consistently acclaimed for their superior usability, intuitive interface, and high ...阅读更多

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