。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Agent / Support Officer - Customers Digital On-boarding Framework

Bank Al Habib Limited

发布 Feb 16, 2022 90 查看

Summary of The Job

a) Able to handle inbound and outbound calls of the customers with fair knowledge of Account Opening related processes and provide guidance as per regulatory requirements.

b) Well acquainted with Customer KYC / CDD requirements and able to conduct KYC on call/ video call as per regulatory directives / SOP / internal requirements.

Job Requirement

a) Effective handling of inbound/outbound calls

b) Conduct KYC of customers being on-boarded.

c) Adequate knowledge of AML / CFT/CPF/FATCA/CRS and other regulations.

d) Answer customers’ queries in a timely manner and provide helpful solutions to their questions

e) Strong phone and verbal communication skills along with active listening

f) Ability to multi-task, set priorities and manage time effectively

g) Good English/Urdu speaking /writing skills and able to work in shifting.

h) Expertise in MS Office will be an added Advantage

技能

Cross Cultural Communication Skills Accounts Administration Active Learning

工作详细内容

全部职位:

10 发布

工作时间:

轮班制

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

没有偏好

年龄:

22 - 40 年

最低学历:

学士

职位等级:

资深专业人员

经验:

2年 - 10年

在之前申请:

Mar 31, 2022

发布日期:

Feb 16, 2022

Bank AL Habib was incorporated as a Public Limited Company in October 1991 and started banking operations in January 1992. DAWOOD HABIB GROUP, the sponsors of Bank AL Habib Limited have a very long track record of banking which dates back to 1920s. They were among the founder members of Habib Bank Limited. Under the privatization policy pursued by the government in 1991, DAWOOD HABIB GROUP were the first to be granted permission to set up a commercial bank. The Bank foresees itself to be amongst the leading Private Sector Banks contributing to the economic growth of the country and governed by prudent policies within a conservative framework that have been the hallmark of the Habib’s banking tradition. Chairman of the Board is Mr. Ali Raza D. Habib, who took over the position in May 2000, after the death of Mr. Hamid D. Habib, the founder Chairman. Mr. Hamid D. Habib, who was the grandson of the founder of Habib Group, and was a Director in Habib Bank Limited since 1954 and its Chairman from 1971 till nationalization. The Chief Executive is Mr. Abbas D. Habib, who took over the position in 1994, after the demise of Mr. Rashid D. Habib, the first Chief Executive of the Bank. Mr. Rashid D. Habib was the Managing Director of Habib Bank Limited from 1953 till its nationalization. The Bank has been rated as "AA+" for long-term rating and "A1 +" for short-term rating by the Pakistan Credit Rating Agency (Private) Limited (PACRA).