• Managing incoming calls and customer service inquiries
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer calls, E-mails, Text messages , Whatsapp messages
  • Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
  • Managing Inventory on website(s)
  • Update Customers about their order status (In-process Delayed, Shipped, Delivered, Returned)
  • Provide Returns/Exchange solution to customers (Update XLS sheets and dashboard)
  • Co-coordinating daily deliveries with production manager.
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Follow-up on orders from production till delivery

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
男性
年龄:
25 - 40 年
最低学历:
学士
职位等级:
入门级
经验:
少于1年 - 8年
在之前申请:
Apr 26, 2023
发布日期:
Mar 26, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
0%

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· 1-10 员工 - 拉合尔

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