Customer Service Representative (Inbound)

CareersGiant 已验证

卡拉奇 巴基斯坦

发布 Aug 02, 2021 202 查看

PKR. 25,000 - 30,000/Month

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职位介绍

Please note: Job timings are from 9am - 6:30pm (Mon - Sat) with half day on Friday.

This job also entitles you to Annual holidays and sick holidays.

Job Description:

  • Answer calls professionally
  • Respond to customer inquiries
  • Strongly follow up customer calls
  • Book appointments for clients.
  • Research required information using available resources
  • Handle and resolve customer complaints
  • Provide customers with product and service information
  • Enter customer information
  • Process appointments, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Complete call logs
  • Produce call reports

Education and Experience

  • Proficient in relevant computer applications
  • Knowledge of customer service principles and practices
  • Customer service experience
  • Good data entry/keyboard skills
  • Knowledge of administration and clerical processes
  • Relevant product knowledge

Skills Required:

  • Strong verbal and written communication skills
  • Active listening skills
  • problem analysis
  • problem solving
  • customer service orientation
  • organizational skills
  • attention to detail
  • initiative judgment
  • adaptability
  • team
  • workstress tolerance
  • resilience

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
P.E.C.H.S, 卡拉奇, 巴基斯坦
性别:
没有偏好
年龄:
21 - 35 年
最低学历:
学士
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Aug 09, 2021
发布日期:
Aug 02, 2021
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· 1-10 员工 - 卡拉奇

CareersGiant is a careers consulting company managed and directed by a London, UK graduate Amin Saleem. The company is based in Karachi but offers services throughout the world. It specialises in professional, impartial and independent careers advice and guidance to School, College & University stu ...阅读更多

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