。该工作已被公司管理人员暂停申请，不再接受简历投递

Telesales Representative

Creatix Global Services Pvt Ltd

拉合尔，巴基斯坦

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发布 Jan 26, 2023 43 查看

PKR. 20,000 - 35,000/Month

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contact potential or existing customers to inform them about service using scripts.
Answer questions about service or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Requirements and skills

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Ability to learn about services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints