• Contact / respond potential or existing customers to inform them about a product or Service using scripts.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and to close sales.
  • Direct prospects to Order Management team when needed, assist with placement of Orders, refunds, or exchanges.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to facilitate customers for long term relationship
  • Candidates also be responsible to handle incoming chats from businesses based in US, UK and Canada
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
年龄:
20 - 30 年
最低学历:
学士
学位头衔:
BA, MA, BBA, MBA
职位等级:
入门级
经验:
1年 - 3年
在之前申请:
Feb 08, 2019
发布日期:
Jan 07, 2019

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