Working on CPT/ICD coding
· Review patient bills for accuracy and completeness and obtain any missing information
· Knowledge of insurance guidelines especially Medicare and state Medicaid
· Follow up on unpaid claims within standard billing cycle timeframe
· Check each insurance payment is for accuracy and compliance with contract discount
· Call insurance companies regarding any discrepancy in payments if necessary
· Identify and bill secondary or tertiary insurances
· All accounts are to be reviewed for insurance or patient follow-up
· Answer patient or insurance telephone inquiries pertaining to assigned accounts.
· To Communicate Effectively with Team and Clients.
· To perform the Account Receivables, Denial Management, Appeal Management.
· To maintain the protocols and documentation of each performed task.
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