。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Care Representative

Dany Technologies

发布 Mar 22, 2021 40 查看

PKR. 25,000 - 35,000/Month

Maintain customer reception area neat and clean and deal customer with happy face.
Receive Customer faulty unit at care center and issue unit receipt to customer
Confirm Warranty Card and Cash Invoice from customer for claim process
Assign job of customer unit to indoor / outdoor technician on daily basis
Take feedback from indoor / outdoor technician about faulty units and process in software
In case of parts required for faulty units of customers, make demand and send to HO Parts Dept
Minimize pending units of customers and dealers with the coordination of HO, Parts Dept and RND
Audit stock of parts and units at care centers and send to higher management on monthly basis.
Support and facilitate sales team in resolving customer care matters resulting in sales growth.

技能

Process Operations Handling Customer Relationship Management eBay Account Handling Customer Care Knowledge Database Management

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

部门:

Customer Care

工作地址:

University Road, 白沙瓦, 巴基斯坦

性别:

男性

年龄:

21 - 35 年

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 8年

在之前申请:

Apr 21, 2021

发布日期:

Mar 22, 2021

Dany Technologies is renowned because of its efforts in providing latest IT based products in Pakistan. Our participation in providing of quality equipments is reasonable price and on right time makes us the market leaders. Dany could best understand customer's needs and efficiently provide the most effective computing solutions to meet those needs. Dany technology has the strong foothold in the local as well as the regional market. Our brand like Audionic and Bang are highly demanded in the market. We help our clients understand their computer systems better by using every day language. We build long-term partnership with our clients by focusing in their individual needs. Strategic partnership with a professional companies with a international repute and supplemented by an in-house technically strong and dedicated team of professionals, supported by developmental environment and tools makes us competitive.