We are hiring excellent resource who can perform customer services for our brand
Candidates will be required to provide support via following medium
- Voice Support
- Chat Support
- Email support
- A professional approach in answering Calls/Chats/Emails and provide information about products and services, taking input of issues and their redressal thereof.
- Ensure all quality perimeters are met on every phone call/chat and email.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
- Attend all required training sessions and keep up to date on all products and services knowledge.
- Good Communication on chat/Calls, Pressure handling, Flexible