Manager, Call Centre
We are looking for highly motivated, energetic and skilled call center manager with excellent English communication skills for our USA and Canadian based Call Center projects.
We’re building a relationship-oriented customer support center that focuses on international payments and we need talented, passionate professionals who are dedicated to doing what’s right for our clients.
The call centre manager will plan, manage, and control the day-to day operations activities that provides operational support for a payments business. Responsible for the management, coaching and development of call center representatives. And a true ability and passion to manage people every day.
The ideal candidate must have a minimum of 5 years managing a call center. This is a customer support management role and NOT a sales role.
Typical Responsibilities:
Benefits:
· Competitive Salary
· 4 Quarterly performance bonuses
· Medical insurance (family included)
· Zero markup Loan facility
· Gratuity
· Chilled and professional environment
· Friendly and cooperative team
pDatasoft is an international software engineering firm delivering next generation enterprise software solutions to the financial services and banking sector. After applying over 10 years of ERP systems knowledge, we have now released our ERP to several other sectors such as the trade and import/export sector. Datasoft ERP allows tight real-time integration of applications and processes across your enterprise. The Datasoft Group originated in Toronto, Canada in 1999 and today has its head office in Dubai, UAE with offices in North America and Asia./p