Senior Business Analyst

This is an exceptional opportunity in a unique environment tailored towards ambitious, fast-learning, and motivated individuals.

• We will help you build upon your management and technical skills in a position that encompasses a very broad range of knowledge in the banking, foreign exchange, and global payments space.
• This is a true career opportunity with strong upward advancement potential for a service-oriented, hardworking, consultative Business Services Analyst.
• The successful candidate will be a key member of a fast-growing fin tech company.
• The successful candidate will demonstrate the ability to be a true business services consultant overseeing large scale implementations, customization and technical solutions that fulfill our business needs.
• You must be willing to aggressively learn and innovate best-practices and processes atop our company-wide core software platforms.

About this Company

• Datasoft has built a proprietary platform that offers banks and financial institutions an integrated end-to-end solution incorporating a broad range of modules built specifically for those focused on foreign exchange and cross border payments.
• The platform unifies the functionality of dealing, trading, risk management, anti-money laundering (AML/ATF) compliance, payments and finance in a single platform geared for scalability and control.
• Datasoft continues to grow with present installations in Canada, USA, UK and Australia.  For more information,

Responsibilities and duties

• The candidate must be skilled with the use of software, an excellent communicator and a natural born trouble shooter.
• We are looking for positive minded, motivated, technical individuals who are quick learners and will help us grow by performing the following duties:
• Analyze, diagnose, and resolve software problems, configuration issues and assist with implementation of our company-wide core software platforms.
• Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
• Identify and correct or advise, on technical and system configuration issues.
• Suggest feature and product enhancements to our development team.
• Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
• Consult with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users; track and fully document changes for functional and business specifications; write detailed universally understood procedures for end users and for use in training.
• Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end users.

Qualifications and skills

• Technical Background / Degree Program mandatory.
• Able to discuss experience with cloud software solutions.
• Well-developed problem solving and critical thinking skills, with the ability to think creatively in a fast paced environment.
• Strong verbal, written, and interpersonal communication skills with the ability to communicate technical information effectively.
• Prior exposure to SQL Server from a database query perspective.
• Demonstrated knowledge of Microsoft Office products, particularly Visio, Word, Excel, PowerPoint.
• Ability to independently learn our software platform and related dependencies quickly and thoroughly using a variety of methods.
• Self-motivated, detail-oriented, organized with ability to attach a sense of urgency to tasks and projects.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
• An ability to work independently and efficiently to meet deadlines.
• A desire to grow professionally inside of a fast-growing organization.

Relevant Experience

• Atleast 5 years experience of working in a similar role in a reputable organization

Compensation & Benefits

Depending on qualifications and experience, we offer a competitive compensation package including a flexible benefits program.

• Competitive Salary
• 4 Quarterly performance bonuses
• Medical insurance (family included)
• Zero markup Loan facility
• Gratuity
• Chilled and professional environment
• Friendly and cooperative team