Assistant Sales Manager (Call Center)

DevBatch (Pvt.) Ltd. 未验证

拉合尔 巴基斯坦

发布 Sep 21, 2021 101 查看

PKR. 70,000 - 150,000/Month

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职位介绍

Major Responsibilities:

 

  • MUST have 5 years’ experience on USA Based Campaigns
  • Training, coaching, and leading call center representatives as they provide support for customers.
  • Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
  • Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
  • Assisting other management team members in identifying trends and establishing call center goals.
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

Taking on other tasks or projects to support employees, other managers, and call center operations.

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
New Garden Town, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
5年
在之前申请:
Oct 21, 2021
发布日期:
Sep 21, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
10-19%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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DevBatch (Pvt.) Ltd.

· 51-100 员工 - 拉合尔

Back in 2010, DevBatch made its corporate launch with the aim of becoming a mobile app development market leader, with emphasis on producing quality and providing unparalleled service. We have exceeded client’s expectation while delivering over 15,000 hours of mobile apps development in almost all ...阅读更多

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